File time-outs and connection problems on Flickr Uploadr
For more than a week, photos uploaded via the Flickr Uploadr have ‘timed out’ which makes uploading impossible.
It is rather difficult to understand how such a significant problem as an inability to upload photos to Flickr could be allowed to persist for such a long time, but nevertheless it has. For more than a week now, myself and others have been unable to upload photos to the photo-sharing website via the Uploadr because photo files will “time out”.
Given the challenges that Flickr have faced in the past, this isn’t a good look when they have been trying so hard to improve.
In my experience, photos will upload part of the way and then an error will be received:
After that, a message box will appear stating that it “Looks like there are connection problems” and offering to retry the connection. This is futile; it never works.
Nothing will upload when this happens and a cycle of time-outs and connection errors will continue ad infinitum.
An immediate solution
One immediate solution is to use the Old Uploader. Whilst less than ideal, it will get the job done in a clumsy but satisfactory manner.
Another suggested solution: Disable Avast Web Shield
One suggestion has been made that the Avast anti-virus software programme may be interfering with the upload process. Users of AVG and even Mac users with no anti-virus have also been affected, so it seems unlikely that Avast is the sole culprit. Flickr claim that they are working with Avast to sort something out.
In the interim, you can attempt to disable the WebShield. Here’s how to do it:
Open Avast and click on the ‘cog’ icon down the left-hand side.
Click on “Active Protection” on the upper left-hand side.
On the “Web Shield” panel, choose a duration that you are comfortable with (I suggest as long as it takes for you to upload your photos).
Click “OK”. You will receive a warning indicating that “Some Shields are Off”.
When your upload are complete, restore the Web Shield by clicking on “Turn On”.
Flickr have been investigating whether a user’s connection speed may be contributing. For the record, here are my system’s specifics:
- Operating system: Windows 7 (64-bit)
- Browser: Firefox 26.0
- Avast software version: 2014.9.0.2011
- Avast engine and definitions: 140124-1
- Connection type: 4G mobile broadband (iiNet on Optus network in metropolitan Melbourne, Australia)
- Connection speed: Line speed 429kbps; Download speed 54KB/s (Measured using Oz Broadband Speed Test)
For me, the unsatisfactory ‘solution’ of switching off Avast’s ‘Web Shield’ worked.
At the most, this is a temporary measure and will need to be remedied properly. Hopefully Flickr and Avast can get together and sort this out. Travelling the internet with the web shield off is not safe.